OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
309 ratings and 109 comments received in the last 90 days.
11 December 2021
Love my car and the manner in which I was treated as a customer
08 December 2021
I was enjoyed the whole experience from start to finish while buying my vehicle
05 December 2021
Sales staff very efficient and helpful.
30 November 2021
Delivery was relatively quick despite todays circumstances. The actual handover was also very acceptable.
25 November 2021
Despite worldwide problems and shortages of parts , staff remained upbeat and provided updates .
24 November 2021
Excellent service
23 November 2021
Didn't have any problems, delivery takes a while but was kept updated.
22 November 2021
Very helpful sales person, pleasant atmosphere in building and relatively short delivery time
19 November 2021
Jim Kearney, Bavarian Belfast, provided an excellent service from our first visit right through to delivery of our X3. Our questions were answered fully and Jim took the time to ensure we were happy. This made a difference to our purchase decision.
02 January 2022
Megan was very accommodating at scheduling my service to meet my specific time needs. There was no drama over ensuring that I got my car back earlier in the day than we had initially agreed upon.
31 December 2021
Excellent service, friendly advisor (Niamh) and not particularly expensive.
29 December 2021
The service was excellent everyone was so nice and extremely helpful and they explained everything so easy they were just great well done thank you so much
29 December 2021
great human interaction
27 December 2021
Couldn't fault the service at all.
26 December 2021
Fully satisfied vehicle sensor replaced, engine management light off and vehicle driving well
25 December 2021
Video and staff useful and friendly
25 December 2021
Dealt with quickly and everything that was asked was done.
25 December 2021
Service done as requested, the car cleaning is appreciated as well.
25 December 2021
Very polite and efficient
11 December 2021
As I have already stated first class servicewa