On every visit to the dealership Chris Mellon makes time to speak to me and my family and no matter how busy he is Chris always says hello. The Other Service staff such as Richard and front of house staff Tracey are exceptional in every way.

More done than required.

In my experience the staff at Bavarian would not settle for less than providing me with first class customer service.

Everything carried out as planes. Car ready as stated, and information given regarding items which will need attention in due course such as tyres.

10 star treatment!

Our son took the X5in for service -was well looked after taken into work and collected again and tells us he is going in future have his BMW seviced there.

I could not fault anything from the moment I left my car until I picked it up again

Superbattention

Effecient service in a friendly environment with tea coffee and snacks.

The team at Bavarian are very welcoming, friendly and efficient.

The service advisor was very friendly and helpful, she was knowledgable and answered my questions with ease.

a simple and straight forward process from booking to actual service and on time

It was straightforward and nothing was a problem

No reason not to,

It was excellent and everything was arranged to suit me.

Efficient, timely premises immaculate and service person very attentive

Bavarian have always gone the extra mile for me and my family and is one of the main reasons we are still with BMW today.

Fast and efficient service.

It was my car's first service. All good.

The service experience was exceptional even though the problem was not sorted.

Mixed service experiences at Bavarian BMW ranging from very poor to good. Most recent occasion was a brake fluid service only; thankfully no issues this time.

Lovely surroundings

Everything that I wanted done was carried out.

Efficient and polite staff and all work carried out without issue.

All ok on the day but warning light came on regarding Adblue four days later. Turns out I have an expensive part to fit to remedy the issue. While having tyres fitted by tyre company was told that I need new discs and pads. Bmw said they were fine b4

Smooth in and out

everything required was done

Car was returned on time and everything that was to be done had been taken care of

dropped the car in and looked after immediately , taken to my overnight hotel & picked up the following morning

This is my first BMW and I have been impressed with level of service, friendliness and willingness to help that I received

Serviced and transport provided both from and to Bavarian Garage.

Great service and nothing is to much trouble.

Very accommodating and understanding of my distance from the workshop requiring special accommodation.

Could not have been better, friendly, quick and efficient..5 stars out of 5!

service great....unexpected car accident involving my family on transfer from BMW whilst service taking place!!! Unfortunately still suffering ongoing aches & pains!

Again everything was done to my satisfaction

i was not informed that I potentially need to replace brake pads and discs. I would have liked to consider this at the time to avoid having to leave the car in again. Delivery of courtesy car is an excellent service.

I have been very satisfied with the service provided - excellent customer service, workmanship and cost.

Couldn’t have been more helpful

As per my comments above. There was plenty of communication also keeping me informed at all times

The staff in Bavarian are all excellent and always go that extra mile to make any dealings smooth and easy.

As previous. Process was not just as smooth and continuous as I experienced previously.

Felt like a valued customer right from the outset even though it was my first purchase from Bavarian.Based on this I will be a returning customer.

Everything as it should be with great attention to detail and much appreciated courier service when without my vehicle.

BMW just make it easy from checking the car in to pick up of a cleaned serviced car

Everything carried out efficiently

Swift processing on arrival and driver to take me to pre ordered destination.kept informed of progress, car now needs a pressure test on the coolant system, would have preferred if this could have been done on the day, i now have to return again.

I was able to use the collect and delivery service when my one series was due it’s service - great service

The whole experience was stress free!

Outstanding customer service by Jim Kearney, fantastic contact point and had all paperwork ready and even updated me by telephone. Car was delivered well in advance of expectation and Jim had kept me informed of the progress.

Greeting was friendly, offer of refreshments was nice and directed to salesman, all very easy. Allowed to look at cars interiors as well, without feeling any pressure.

it was a very pleasurable experience

It was a pleasure from start to finish in the BMW centre. Great staff, totally professional and very easy to deal with. Choosing a new car is usually a chore for me, not this time. Thank you

Service was outstanding

The staff I delt with couldn't have been more helpful

Down to the sales man and finance team. I wouldnt go anywhere else you are treated as a friend and not just a sale.

Bavarian is a first class dealership. As a customer you always feel special. The quality of the premises and the people fully matches the BMW brand experience.

staff are excellent. from entering to leaving.