"Tracey Adair was very helpful, put me at ease, no pressure and explained everything in great detail. Really impressed with Bavarian"

"Wanted to collect car on Friday 04 05 12 however was all but advised no as the car arrived in April it must leave April. I therefore had to collect car Monday 30 04 12 which was an inconvenience. Nuala Larkin was excellent to deal with throughout."

"Superb customer service on each visit to this BMW dealership. This includes several pre purchase visits, test drives and subsequent purchase.From entry to the showroom to exit all staff were professional, welcoming, informative and friendly.Brilliant"

"Perfectly satisfied Mark Mills was excellent in the way he dealt with my sale."

"Just what I wanted, finance simple, good trade in and a hassle free handover"

"Excellent"

"We have always found the staff to be first class"

"I have recommend the dealership."

"I was kept waiting 2 hours at handover because Bavarian computers had to perform a month end procedure"

"Jim Kearney was excellent"

"They were extremely helpful. It was very good. They were very efficient"

"The staff was one of the reasons I went for a second BMW"

"Some issues chasing a settlement figure on my trade in had to make several phone calls which I was informed by finance company wouldn't assist issue in getting hard copy settlement any quicker."

"completely satisfied."

"As always the staff were very professional in all there dealingswith me."

"Staff at the garage were excellent and I was looking at another car but the customer service in the other garage was awful and believe that your team could teach them good service"

"very relaxed with no pressure applied"

"very freindly professional customer experience"

"Everything ran very smoothly and I was kept informed all the way through."

"Very good communication with the sales person about all the options and delivery. Also the delivery service was excellent. I live in South of Ireland and the new car was brought all the way from Belfast to Dublin."

"The salesman was very helpful on all aspects of the sale especially explaining thr i drive. This is the sixth car I have purchased and Mr Gaffney has been excellent on all ocasions"

"Ian Coldwell was very helpful and customer focused to me and my family when viewing and purchasing"

"They couldn't have treated me any better than they did. Even the coffee and the tea was excellent. The way I was treated by everyone, left nothing to be desired."

"Overall experience was excellent, Nicola Larkin did a superb job"

"The whole experience was thoroughly satisfactory, I found the salesperson knowledgeable, helpful and professional and have already recommended her to others"

"From walking into the showroom off the street until delivery of my new car I always felt welcome. Nuala the salesperson, kept me updated at regular intervals, she has an easy going manner and made parting with money a relatively painless experience."

"No problems"

"Dealer experience was as usual great, fron ordering to the collection of the car. James Francey sales Exc, Bavarian Garages, belfasr showed the upmost professionalism throughout the whole procedure."

"Fabulous"

"I found Mark and Stephen very professional and engaging throughout my time at Bavarian Garages"

"Very high standard of customer care and satisfaction, a very enjoyable experience"

"A very prompt service"

"Very good to deal with and very helpful"

"Dealer service was good, would not pay for vallet again as not worth the money."

"Very efficient"

"It took the dealer 2 hours to change a tyre, and they had no Dunlop tyres in stock."

"i was well received by the service staff and the service advisor . they were very helpfull"

"The staff are very friendly."

"the service is always good"

"the dealership treated me very well."

"Couldn't fix issue"

"Excellent service,"

"I was dissapointed with the service staff coming to me and saying that they had found various problems with the car and trying to charge me £1800 for the work. I only went in for rear brake pads."

"Everyone is very friendly and helpful"

"Price for change of Headlight bulb differed substantially from that quoted on telephone Had to wait longer than usual to be seen by service desk although it was a Saturday Morning . Once I was seen the cusotmer service was excellent."

"Everything was on time."

"They were very good at the dealership, but charged me to £30 to replace number plates which I had already got in the boot because he said they were illegal."

"The service was marred by unsatisfactory washing of the car, as it was left with water stains"

"Dealt with Ken at Service reception. Very experienced and it shows in his high level of customer service"

"was not made aware that the car would be there to the following day until I recived a phone call late in the afternoon. Had to make arrangements for transport to pick me up and bring me back the following day. No courtesy car avilable"

"Because of the problem until they've sorted it out, I wouldn't give it a higher score. I'm still awaiting contact from them."

"They were fine."

"It was very good throughout and very organised."

"I attnded bavarian to have 2 new tyres fitted. Staff went out of their way to obtain the tyres I requested and the service on the day was prompt, efficient an friendly."

"Very efficient and organised. The staff are very polite."

"Very impressive and also listen."

"My break pads required changing and i was fitted in on a Saturday morning."

"Previous bad Merc experience. Bavarian at top end of scale."

"Quality of work carried out on vehicle not in question. Was booked in for a 90 minute service, actually took nearly 2.5 hours. Car was parked in carpark for over 20 minutes while I waited for service reception to advise work was complete."

"I always find them first class time keeping is fine. Very comfortable and the tea is ok. The vehicle is valleted every time. It is a very nice environment to go into."

"Courteous , efficient salesman came to say hell and have a chat"

"They were very good. They did everything i asked them too."

"Very helpful and pleasant"

"As per previous visits, everyone was more than courteous"

"IN ADDITION TO THE SERVICE,I TOLD THE SERVICE ADVISOR OF SEVERAL OTHER PROBLEMS WITH THE VEHICLE,ALL OF WHICH WERE SORTED OUT TO MY SATISFACTION"

"Delays, hiccups the work being delayed. The service is good overall."

"It was a brake down situation were on the invoice it appeared the car had been misfueled this was not the case it was a supplier till error but Richard Mac Night at Bavarian arranged a speedy recovery and return of our vehicle."

"car was requested for 9am and it was taken in for 8.45pm . was advised it would only be a couple of hours .it did not go intoworkshop untill 3.30pm and was not ready untill 5.30pm . returned with gear select light not working and knocking noise"

"It was very good first class."

"Excellent service"

"Very helpful and accommodating."

"they were very efficient"

"It was a fast and friendly service . Paul Regan is very good"

"service took longer than expected, reversing sensor not working properly afterwards, was told it was a coincidence"

"They looked after me."

"I was told I needed 4 new tyres at a cost £185 + VAT. I tried a recognised tyre supplier and got them for £175 incl VAT and fitting."

"problem fixed in an efficient manner"

"Exceptional service excellent staff"

"Good quality service ,friendly helpfull staff ,very efficent and effective ."

"I bought a headlamp bulb and discovered I couldn't easily fit it. I asked for assistance was told it was covered under warranty. I had the bulb fitted, but didn't realise until later that I had paid for the bulb but wasn't offered a refund."

"Bavarian always deliver excellent standards"

"Good service including transport, clear explanations"